Foreign criminals have been targeting small merchants in the U.S. with a "Credit
Master" scheme using Internet, phone and fax orders. The criminals claim to be
from a company in the United Kingdom and want to order HP ink jet cartridges,
Pentium chips, computer components, auto supplies, or medical equip/supplies.
The criminals often fax the order on fake business letterhead and ask the
merchant to split the total sale amount among several credit card numbers. Most
of the time the credit card numbers will be identical, except for the last 4
digits. In many cases the merchandise is to be shipped to an address in the U.S.
although the fake business is located in the United Kingdom. The criminals ask
merchants to provide shipment-tracking numbers so they can re-route the
shipment.
Merchant liability in a card not present environment:
When authorization is obtained on an account number issued to a customer and the
account number is used fraudulently, the merchant will be liable.
In 99% of cases, if the transaction is on a fraudulently generated account
number that has not been issued to a customer, the Issuer may charge the item
back even if an authorization is properly obtained.
How you can protect your business:
The best way for you to protect your business from this fraudulent activity is
by not splitting any sale among multiple accounts. Review Internet and phone
order procedures! If an order seems too good to be true, it probably is. Visa
recommends you be especially aware if:
The order is from a business in the United Kingdom
The business uses a Yahoo or Hotmail email
You have never done business with this company before
The order amount is larger than normal
You are given multiple credit card numbers to pay for the order
You are asked to ship the merchandise to an address in the U.S. for a foreign
company
The credit card numbers all start with the same 6 digits, and in some cases the
only difference is the last 4 digits of the card numbers