SAN FRANCISCO Companies across the U.S., worried that cyberspace will be
terrorism's next battleground, have shored up security since Sept. 11.
About 77% of businesses improved defenses against hackers, viruses and other
attacks, says a survey of 233 corporations by Computer Economics.
Such threats are real. Cyberspace attacks jumped 64% from a year ago, says
security firm Riptech especially from countries such as Iran and Pakistan that
are known to harbor terrorists.
Also, 90% of big corporations and government agencies responding to a survey by
the Computer Security Institute and FBI said they uncovered computer security
breaches in the past year.
Earlier this month, the FBI warned America Online, Microsoft and other Internet
service providers about possibly imminent hacker attacks. AOL and Microsoft took
steps to shield their 43.7 million subscribers. No damage was reported. Experts
expect more such warnings as Sept. 11's first anniversary nears.
The cyberspace threat is greatest for the nation's 5.6 million small companies,
which employ half of all workers and are the economy's backbone.
Small firms often lack money to hire full-time information-technology
professionals and rarely think they are likely terrorist targets.
Still, Computer Economics says companies with less than $1 million in annual
revenue were the biggest proportion of those that bolstered security with:
Anti-virus programs. In Ann Arbor, Mich., chiropractor Darren Schmidt used
software before Sept. 11 to hunt for viruses contained in e-mail.
But after the attacks, Schmidt learned the program wasn't getting updated often
enough to guard against newly hatched viruses. Around the time of the attacks,
Schmidt had one virus attack that shut down his computer for a week. Now
Schmidt, who keeps contact information for 200 patients on his computer, updates
his software daily.
File-backup gear. In Charlotte, outplacement firm Forum Group was sporadically
copying computer files before the attacks. "We thought we were in pretty good
shape," says co-owner Bill Crigger. But employees fretted about security after
Sept. 11, so Crigger hired a consultant who recommended a daily backup schedule.
Companies in remote places often think they don't need to worry about terrorists
targeting their computer networks. "Everyone believes it won't happen here,"
says Jerry Rackley, a publicist in Stillwater, Okla. Yet Oklahoma residents felt
immune to terrorism until the 1995 bombing of the Alfred P. Murrah Federal
Building in Oklahoma City.
"The reality is, you have to prepare for the worst and hope for the best,"
Rackley says.